Shipping policy

Closet Club — Shipping Policy

Last updated: 15 September 2026

Closet Club delivers sneakers, clothing and accessories to customers across South Africa.

1. Processing and delivery

Our estimated delivery timeframe is 5–7 working days from the date of order, subject to payment confirmation, product availability and courier conditions.

Delivery times are estimates and may be affected by public holidays, courier delays or circumstances beyond our reasonable control.

2. Shipping fees

Shipping fees will be displayed at checkout before you complete your purchase.

Any applicable delivery charges will be communicated clearly before payment.

3. Payment confirmation

Orders paid by EFT will be processed once payment has been received and confirmed.

Please use your order number as the EFT payment reference where instructed.

4. Order tracking

Once your order has been dispatched, we will provide tracking information where available.

You can use the tracking details to monitor your delivery with the relevant courier.

5. Delivery address

Please ensure that your delivery address and contact details are correct before placing your order.

If incorrect information causes a delivery problem, contact us so we can assist. Additional courier charges may apply where permitted by law and disclosed appropriately.